Optimize work processes of field personnel and improve their efficiency and productivity with Supporteo’s AI-based augmented reality consulting tool integrated with AR glasses and mobile devices.
Our platform helps improve workforce efficiency by reducing the error rate at each stage of the working cycle – from production and assembly to maintenance and logistics. Higher quality, better customer satisfaction, lower costs – these are the direct benefits that the Supporteo platform brings to its users.
With Supporteo AR Assist, field workers or customers can have direct video and audio calls to experts in any part of the world over secure, low-bandwidth channels. During the call, the expert can see what the worker or the customer is looking at and guide using AR objects. The hands-free technology allows the worker to follow the expert’s instructions in real-time, while the expert monitors the process.
The main benefits of using smart glasses for the maintenance of equipment in one video.
Supporteo improves efficiency and increases safety in many industrial processes and tasks by offering a hands-free solution that allows uninterrupted guided operation. The most frequent use cases are as follows.
With Supporteo, regular inspections and maintenance work no longer require following a long and complex manual. Supporteo’s AR-based solution enables precise and focused inspections with reviews based on checklists, guided diagnostics and troubleshooting, automatic process documentation.
By introducing Supporteo in the manufacturing and assembly flows, we reduce the chance of failure caused by human error. Including Supporteo into quality assurance and personnel training leads to the overall quality improvement and reduction of personnel workload.
For complicated tasks requiring expert consultation, Supporteo offers real-time video calls during which experts can assist field technicians remotely and monitor the process through the technician’s headset.
Supporteo is the best solution for enhance maintenance, inspections, diagnosis and support processes, empowering your company lean approach.